Approving & sending.
Once a sequence is in pending_approval status (research and generation complete), you click Approve & send on the row.
What happens on approve
- Cap check — the system atomically checks if you have approval cap remaining. If you’re at 500/500, the click returns “Cap reached — contact us for dedicated-mailbox setup” and the sequence stays pending.
- Cap consumed — your usage counter ticks +1.
- Warning fires if you crossed the 80% or 95% threshold (one-time per period — see Notifications).
- Step 1 queues — sends within minutes (subject to the ~50 emails/day per mailbox safeguard; anything over is deferred to 9:00 local time the next day).
- Steps 2–4 queue with their respective delays.
Editing a draft
You can change the AI’s draft on any step that hasn’t sent yet — before you approve, or after approval while the step is still pending.
- Open the sequence and edit the step’s subject and body. Your edits are what sends.
- Reset to AI draft throws away your edits on that step and restores what the AI wrote.
- While the sequence is still pending approval, you can also have the AI regenerate the draft.
Steps that have already sent can’t be edited.
Pause, Resume, Archive
These live in the row menu (three-dot menu) on each sequence row.
| Action | Effect |
|---|---|
| Pause | Stops further sends. Already-sent emails remain. Status flips to paused. |
| Resume | Restarts sending. Pending steps fire on their original schedule (or right away if their delay has already passed). |
| Archive | Permanent. Stops all remaining sends. Sequence becomes read-only. The dashboard asks you to confirm with explicit wording: “This stops all remaining sends and cannot be undone.” |
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Why pause/resume isn't on the row directly
Approving is the most common positive action — kept inline, one click. Pausing/archiving are destructive — moved to the row menu so you don’t fat-finger them.
Cap at 100% — what then?
Approval is blocked. You have three options:
- Wait for monthly rollover
- Email hello@tenloai.com to upgrade to a dedicated mailbox
- Archive sequences you don’t intend to use (doesn’t refund the cap, but reduces visual clutter)
See Pricing, caps & billing for the difference between approval cap (500/mo), import cap (750/mo), and the daily send safeguard (~50/day per mailbox).
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