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Notifications.

Reputation AI can send operational alerts to Slack, Microsoft Teams, or email. At a minimum, route the legal flag alert to a place where your team will actually see it.

Connecting a channel

Go to Settings (top nav) and click the 🔔 Notifications card (“Route Tenlo alerts to Slack and Microsoft Teams alongside email”).

Your account email is already listed there — Tenlo provisions it automatically and it can’t be removed. It’s the always-on fallback so you never miss an alert.

To add Slack or Microsoft Teams, click + Add Slack channel or + Add Teams channel. A dialogue opens with two fields:

  • Label — a friendly name (e.g. #tenlo-leads or Sales channel)
  • Webhook URL — paste the URL from your Slack app or Teams channel connector

Click Connect. Tenlo fires a live test ping to the URL before saving — if the ping fails (bad URL, revoked webhook, wrong workspace), you’ll see the error inline and nothing is persisted. If it succeeds, the channel appears in the list and a ✅ message lands in your Slack or Teams channel confirming the connection.

ChannelWhat to paste
SlackIncoming Webhook URL from your Slack app
Microsoft TeamsIncoming Webhook URL or Power Automate Workflow URL from a Teams channel connector
EmailAlready set up to your account email — no action needed

Subscribing to events

Once a channel is connected, you’ll see an event-toggle grid — one row per event, one column per channel. Flip the toggles for what you want where.

Test ping

Each channel has a Send test button that fires a one-line “Tenlo test message” so you can verify the webhook works before relying on it.

Revoked webhooks

If Slack or Teams returns a 404 or 410 (channel deleted, app removed), the channel is auto-marked inactive and Tenlo emails you. Re-add it whenever convenient.

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