Connecting Calendly.
Calendly is optional but recommended. With it connected, the bot can check your real availability, avoid offering calls when you have no slots in the next 7 days, and provide a booking link directly in chat.
Connecting
You’ll be redirected to Calendly. Sign in (if not already) and approve the scopes — read availability and set up webhook subscriptions.
Select the meeting type you want the bot to offer — e.g. “30-min Discovery Call”.
When you connect Calendly, Tenlo automatically creates a webhook subscription so we know when:
- A visitor books a call (
invitee.created) → your CRM deal advances - A visitor cancels (
invitee.canceled) → your CRM deal status reverts
No manual webhook setup needed on your end.
What the bot says when you have availability
When Calendly says you have open slots in the next 7 days:
“Great — I can see you’ve got some openings this week. Here’s the link to grab a slot that works for you: [Calendly link]”
When you have no slots:
“Looks like our calendar’s pretty packed at the moment. Let me have someone from the team reach out personally to find a time that works.”
The bot does NOT push the link when availability is empty.
What the bot says when Calendly is NOT connected
The bot still qualifies leads, but it won’t offer a booking link. For qualified visitors it will point to whatever next step your Products & services field names (free trial, signup, contact page). See Greeting, tone & qualifying questions.
Disconnecting
Same card → Disconnect Calendly. Tokens are wiped, the webhook subscription is deleted, the booking link is cleared. Booked meetings remain in your Calendly account.
The bot will still offer the (now-dead) booking link because the URL is stored locally — but the availability check fails silently behind the scenes and a visitor clicking the link won’t reach a working Calendly page. Reconnect Calendly to restore.