Reputation AI.
An operator’s handbook for the inbox that drafts your review replies, asks customers for new ones, and keeps you on the right side of CASL while it does.
| Product | P09 · Reputation AI |
| Version | 0.5 — May 2026 |
| Audience | Owners, marketing & ops |
| Support | support@tenloai.com · Mon–Fri 9am–5pm EST |
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How to read this
New customer? Work through §1–§3 in order — about 20 minutes of reading, 25 minutes of clicking.
Connecting a CRM or running multiple locations? Skip to Multi-location and Webhook intake.
Compliance or legal review? The CASL & TCPA section stands alone — it has no dependencies on earlier chapters.
What’s in this manual
| Section | Who it’s for |
|---|---|
| Getting started | New customers — read in order |
| Using the product | Day-to-day reference |
| Reference | Settings, billing, webhooks |
| Compliance | Operators, legal, DPO |
| Changelog | What’s changed and when |
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